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Keep in Mind

• Why does my graphic look faded?

  Due to the printing process, color variations within a +/- 5% range are normal on matte card stock. However, if your graphic looks extremely faded or if there's significant variation within the same batch, please submit a complaint at Contact Us within 15 days of the order date. We’ll address the issue promptly.

• Why do the edges appear unclean?

  Our aqueous coated brochures are not laminated, which can result in edges that appear less clean after cutting. To minimize this, we recommend using a colored background on the front side and a white background on the back. If your design includes a colored background on both sides, we suggest opting for our [Alternative Product], which offer a cleaner cut edge.

• What should I do if my products arrived damaged or I have a complaint about the quality?

  We accept printing complaints within 15 days of the order date. Please submit a complaint form at Contact Us. We'll work quickly to resolve the issue.

• What are the file requirements for flyers & brochures?

  • Please, prepare 2 SEPARATE FILES for the inside and outside
  • Accepted formats: pdf, png, jpg files.
  • File size: Maximum 25MB Graphic Size:
  • Graphic Size: Flyer/Brochure Size + 1/8″ (0.125″) bleeding area
  • Image quality: 300dpi or higher
  • Color mode: CMYK
  • Spot colors or PMS colors: not supported

• What's the difference between text & cover stocks?

  • Aqueous Coating 100lb Text offers a lightweight, flexible feel with a glossy finish, enhancing color vibrancy, perfect for brochures and flyers.
  • Aqueous Coating 10pt Cover is thicker and sturdier, providing a more durable, polished look ideal for postcards and premium prints.